Free shipping on prepaid orders   ◆   Hand-pounded in Rajasthan   ◆   Shuddhata Ki Pehchan

Shipping Policy

Delivering Fresh Powders Across India

1. Delivery Locations

We ship to all major cities and towns across India. Due to logistical constraints, delivery may not be available to some remote or rural areas. A delivery confirmation message will indicate if your location is serviceable.

2. Shipping Charges

Free Shipping: Orders above ₹300 come with FREE shipping across India.

Standard Shipping: Orders below ₹300 incur a shipping charge of ₹50-₹80 depending on location.

Express Shipping (Optional): Available at ₹150 extra for faster delivery (if applicable).

Shipping charges are calculated at checkout and will be clearly displayed before payment.

3. Processing Time

Orders are processed and packed within 1-2 business days of confirmation. Processing does not include weekends or public holidays. Once shipped, tracking information will be sent to you via email.

4. Estimated Delivery Timelines

Standard Delivery (Pan-India): 3-7 business days from shipment

Express Delivery (Metro Cities): 1-2 business days from shipment

These are estimated timelines. Delays may occur due to unforeseen circumstances like weather, traffic, or courier handling. We are not liable for delays beyond our control.

5. Courier Partners

We partner with trusted logistics providers including (but not limited to):

  • Delhivery
  • Ecom Express
  • India Post
  • FedEx / Blue Dart

Courier selection is based on location and order size. You will be notified of the assigned courier with tracking details.

6. Tracking Information

Once your order ships, you will receive an email with:

  • Tracking number / AWB (Air Waybill) number
  • Courier partner name
  • Link to track your shipment in real-time

You can also log into your account on mewarpure.com to view shipment status.

7. Shipping Address

Ensure your shipping address is complete and accurate at checkout. We are not responsible for delivery failures due to incorrect or incomplete address information. If your delivery is unsuccessful, the courier will attempt re-delivery or return the package to us.

8. Damaged or Lost Shipments

If your package arrives damaged or goes missing, please contact us within 24 hours of delivery with photos and tracking details. We will coordinate with the courier for investigation and resolution, which may include replacement or refund as per our Refund Policy.